PCLaw

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PCLaw Information, Problems and Solutions

PCLaw Technical Support: 1-800-387-9785

Installation

  1. run netsetup.bat or run SETUP.exe in Installs/Commons folder as admin
  2. point to books located in the PCLAW folder
  • Won't work with Internet Explorer 9

Upgrading PCLaw to Version 11

  • Click on PClaw program on desktop and a message should appear telling you to upgrade
  • Look for the c:\prog~1\pclaw11\netsetup.bet to upgrade/install program automatically
  • Wordperfect must be closed to upgrade
  • Error on start look under Options/Connection settings/...?

Kick all users off of PCLaw (for backup/update purposes)

  • View all Open Files on server and force close all open files that are referencing PCLaw
  • You can also view open sessions and force close open sessions of users that are still showing as logged into PCLaw

See all users logged into PCLAW

  • oPTIONS > uSER moNITOR

Error: "the pclaw connection has not been established on this workstation click ok to continue and then select the timekeeper"


Solution:
1. Disable PCLaw addin for Outlook
2. Open the PCLaw program and log in to your set of books.
3. Click Options and select Connection Settings... to open the Connection Settings window.


pclaw_option_con_set.gif
pclaw_option_con_set.gif


Click to remove the checkmark from the Use This Set of Books When Connecting with Other Programs checkbox and pressOK.


pclaw_use_books_off.gif
pclaw_use_books_off.gif


Restore from backup:

If PCLaw is corrupt of information needs to be restored from an earlier date you can restore the DYNDATA folder from Shadow Copy

Perform a Data Integrity Check
  • First thing to do before the check is to have all users logged out of PCLAW
  • Second thing to do before the integrity check is perform a backup of PCLaw

  1. Login to PCLAW using the admin account
  2. Click File > Backup > Backup to file
  3. Save the Backup file using a date for reference

When backup is complete you can then run the data integrity check

  1. Click Tools > Verify data integrity
  2. Click Reset Matter Balances and then click OK
  3. Check all the boxes in the data integrity check window (unless you are restoring somethign specific) and click OK

The data integrity check will now run and can take an hour or more to complete.

PCLaw and Amicus link keeps crashing


Applies to PCLAW v.14 and Amicus 2014

  1. Open PCLaw as admin
  2. Go to Options then connection settings
  3. Set ‘Close connections after…’ to 0

This stops PCLAW from auto timing out the link when there is no activity for a certain amount of time.

pclawlinkfix.jpg

Reset a Matter Balance

If a matter is causing problems from all workstations/logins to PCLaw you need